How do I reconnect standalone messenger app to old account?

Evie_k

New Member
Joined
Apr 4, 2020
Messages
1
Reaction score
0
Current Phone Model
Samsung Galaxy Note 9
My mother has been using the standalone messenger app on her phone for a while, and recently I created a Facebook account for her, and the standalone app disconnected from her local old phone 'account', and was forced to connect to the new Facebook one on her standalone phone app (it 'logged her out').

So now all her old 'phone based' standalone history is gone, and she wants it back - reconnect to it, as it has important messages from people she is not 'friends with' on her Facebook account. She does not want to use Facebook and has deleted her account, but the standalone phone app, still refers to the newer account, and not her old extensive standalone phone app history.

Is there someway to reconnect to the old account, or at least to find and save the cache, and possibly import the old entries into the new profile? She's on android 4ish from memory.
 

bkdodger

Administrator
Staff member
Joined
Dec 13, 2011
Messages
15,477
Reaction score
12,587
Location
Staten Island, New York
Current Phone Model
Note 10+
Do you see her massages on the app? It should not have wiped older messages ..
 
Top