medusa193
New Member
- Joined
- Jan 27, 2022
- Messages
- 1
- Reaction score
- 0
- Current Phone Model
- Moto G Power (XT2041-6)
My Moto G Power (XT2041-6) uses Android 11 via Consumer Cellular, which resells ATT service.
On January 25th, I downloaded and installed the latest Android security and Google Play System patches dated December 1, 2021 (Software Version RPMS31.Q1-54-13.3-7).
Immediately thereafter, my mobile hotspot and USB tethering functions would not work. They are my only affordable means of connecting to the Internet in my semi-rural area. I’ve happily used both, especially tethering, for a few years now, previously on my old Moto E2 and now my current phone.
Three Consumer Cellular reps had no solution other than a factory reset. (Note that I’ve tried unsubscribing and resubscribing to hotspot/tether, I’ve restarted the phone, and I’ve reset the Network settings, all without resolving the issue.)
Also, please note that I can select both tethering and hotspot and have my computers recognize and connect to the signal, but I can't access any Websites. The only error message I've seen concerned MAC addresses not matching.
I don’t want to do a factory reset unless it’s my last resort.
I'm searching the Web and contacting forums with a borrowed WiFi connection but cannot yet find a fix. If you can recommend any source of information that might help me restore these functions, please do.
Thanks!
On January 25th, I downloaded and installed the latest Android security and Google Play System patches dated December 1, 2021 (Software Version RPMS31.Q1-54-13.3-7).
Immediately thereafter, my mobile hotspot and USB tethering functions would not work. They are my only affordable means of connecting to the Internet in my semi-rural area. I’ve happily used both, especially tethering, for a few years now, previously on my old Moto E2 and now my current phone.
Three Consumer Cellular reps had no solution other than a factory reset. (Note that I’ve tried unsubscribing and resubscribing to hotspot/tether, I’ve restarted the phone, and I’ve reset the Network settings, all without resolving the issue.)
Also, please note that I can select both tethering and hotspot and have my computers recognize and connect to the signal, but I can't access any Websites. The only error message I've seen concerned MAC addresses not matching.
I don’t want to do a factory reset unless it’s my last resort.
I'm searching the Web and contacting forums with a borrowed WiFi connection but cannot yet find a fix. If you can recommend any source of information that might help me restore these functions, please do.
Thanks!
