Hotspot and USB tethering broken after Android security patch (dated 1 Dec 2021)


New Member
Jan 27, 2022
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Current Phone Model
Moto G Power (XT2041-6)
My Moto G Power (XT2041-6) uses Android 11 via Consumer Cellular, which resells ATT service.

On January 25th, I downloaded and installed the latest Android security and Google Play System patches dated December 1, 2021 (Software Version RPMS31.Q1-54-13.3-7).

Immediately thereafter, my mobile hotspot and USB tethering functions would not work. They are my only affordable means of connecting to the Internet in my semi-rural area. I’ve happily used both, especially tethering, for a few years now, previously on my old Moto E2 and now my current phone.

Three Consumer Cellular reps had no solution other than a factory reset. (Note that I’ve tried unsubscribing and resubscribing to hotspot/tether, I’ve restarted the phone, and I’ve reset the Network settings, all without resolving the issue.)

Also, please note that I can select both tethering and hotspot and have my computers recognize and connect to the signal, but I can't access any Websites. The only error message I've seen concerned MAC addresses not matching.

I don’t want to do a factory reset unless it’s my last resort.

I'm searching the Web and contacting forums with a borrowed WiFi connection but cannot yet find a fix. If you can recommend any source of information that might help me restore these functions, please do.

Welcome to the forum. It sounds like you have already done all of the normal troubleshooting (restart, reset network settings, etc ). I know that no one likes to hear the dreaded words, but a factory reset probably is the next logical step. Good luck.

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