You keep coming back to the point of me - or one of the other victims of Motorola's actions - going back to *them*, or Verizon to correct the problem. That was the furthest thing from my mind. Having gotten caught in their web, I sought help from a qualified party (my friend, the cell phone engineer), in an effort to get the problem resolved. My phone, my friend, my money. After that, I decided that Motorola was not a company I wanted to have any further dealings with - no more phones purchased (two is more than enough) no more of their OTA garbage - I'll rely on custom roms for new features.
The part of your reply that I "snipped" for reasons of space, was a reasonable defense of behavior that I still consider to border on criminal, but I find the argument about the victims going back to the perpetrators and asking them to "please" fix the problem that THEY created to be just plain silly. None the less, thanks for an intelligent response.

-Mike