Droid X2 Powers On; unlock slide will not move

[Vbow]

My sons Droid X2 stopped working last night. It will power on to the start up screen but the touch screen will not work at all. Cant answer a call. Will not do anything. I have restaredted it many times. I have removed the battery many times. Any help would be appreciated. Thanks

 

[Vbow]

Hasnt anyone seen this before????

Hasnt anyone seen this before????

My sons Droid X2 stopped working last night. It will power on to the start up screen but the touch screen will not work at all. Cant answer a call. Will not do anything. I have restaredted it many times. I have removed the battery many times. Any help would be appreciated. Thanks

 

[GoCliffGo05]

Try clearing cache.
-Turn the phone off
-hold volume down + power until the screen turns on
-release power but continue holding volume down until you see fast boot at the top of the screen
-press volume down 7 times until it says android recovery
-press volume up
-at the triangle screen press volume up + volume down simoutaneously
-navigate with volume buttons and power to select, wipe cache, reboot.

If that doesn't work, are you willing to factory reset? It will erase ALL data from the phone.

Has he installed anything recently that could be the culprit?

Sent from my Razr HD using Xparent Cyan Tapatalk 2

 

[GoCliffGo05]

Then again, the screen and or the digitizer may have gone bad.

Sent from my Razr HD using Xparent Cyan Tapatalk 2

 

[Vbow]

Digitizer???

Tried the cache wipe - didnt work.

Factory reset and screen still will not navigate.

Thanks for the help though...

Try clearing cache.
-Turn the phone off
-hold volume down + power until the screen turns on
-release power but continue holding volume down until you see fast boot at the top of the screen
-press volume down 7 times until it says android recovery
-press volume up
-at the triangle screen press volume up + volume down simoutaneously
-navigate with volume buttons and power to select, wipe cache, reboot.

If that doesn't work, are you willing to factory reset? It will erase ALL data from the phone.

Has he installed anything recently that could be the culprit?

Sent from my Razr HD using Xparent Cyan Tapatalk 2