Droid wont activate

[ashyxlynn]

I did a factory reset on my Motorola Droid. When it turned back on i went through the process of activating it and at the end my phone sent me to a screen stating that my droid was activated and could take up to 15 minutes to get service. It's been almost 4 hours and it still has no service and i've tried turning it off and on and re-calling but still nothing. What do i do?!?

 

[Hawaiian Princess]

Have u called vzw to see if they can assist in the reactivation?

 

[Droid DOES!!]

Have u called vzw to see if they can assist in the reactivation?

+1

This thread has been Thunder struck!!

 

[ashyxlynn]

i was hoping to avoid that being its the middle of the night. i had planned on that being a last resort when the customer service opened after 6am if the problem hadn't been fixed. I had just hoped to be able to fix it before then.

 

[bendystrawboy]

have you tried online activation.

 

[Droid DOES!!]

have you tried online activation.

I was juuuust thinking that!

This thread has been Thunder struck!!

 

[ashyxlynn]

have you tried online activation.

and you do that how?

 

[Hawaiian Princess]

have you tried online activation.

Ohhh I would never thought of that! LOL good one

Worse case scenario, if u can't get it activated then yes visit the store tomorrow. But doesn't vzw web have a live chat with a tech?

 

[ashyxlynn]

being that im not the main phone line i don't have an account with verizon to do a online activation (im on my aunts family plan since im in debt with college) and can't make an account since it's sends the confirmation as a text which i can not look at.

 

[Hawaiian Princess]

being that im not the main phone line i don't have an account with verizon to do a online activation (im on my aunts family plan since im in debt with college) and can't make an account since it's sends the confirmation as a text which i can not look at.

Then the only other way I can think of for activation IF ITS A CLEAN ESN is to have ur aunt take it in.

 

[Droid DOES!!]

Let me ask: were/are you rooted? How exactly did you do the factory reset?

This thread has been Thunder struck!!

 

[ashyxlynn]

i know it's clean i was using it texting right before i did the factory reset.

 

[Hawaiian Princess]

Sorry I wasnt trying to imply something. But yes is ur device rooted?

 

[ashyxlynn]

the phone was/is on basic default settings that the phone came with. i did a factory reset in the privacy setting on the phone.

 

[ashyxlynn]

okay now i am angry. I can't go into the store without my aunt, i can't call customer service without my aunts account information, and it's been almost 24 hours and it still says my phone is active yet won't give me service or anything. so seriously could use any suggestions before im screwed without a phone until Wednesday.