droid screen not going black while on a call, how to fix?

[gaga]

My screen is not going black when I am on a call, I am constantly either pressing buttons with my check or accidentally hanging up!

How can I fix this?
Thanks!

 

[warrior21]

It sounds like your proximity sensor might be bad which would be covered by the factory warranty. A quick fix would be an app like screen suite which locks the screen while you are on a call so you can't hang up on anyone but I would probably just take it into Verizon and have it replaced if that sensor is actually the issue. I've heard that long hair can cause this problem also

 

[BayouFlyFisher]

I agree with Warrier. It's probably the proximity sensor. One thing you can do on the phone however is to check and make sure that under Menu/Settings/Call Settings/Keep Screen Awake is not checked.

Good luck.

 

[gaga]

Thanks!

Im getting it replaced.

 

[mwhartman]

What are the good folks at VZW say they are sending as a replacement?

 

[gaga]

What are the good folks at VZW say they are sending as a replacement?

Since it is my forth replacement I got a choice of either a inc or d2.
and I went with the d2.