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Yes, download the RazrUtility 1.8 or 1.81 contained in a thread just below this one. Select option 2. After you have downloaded the utility, extract the .zip to its own folder on your c:\\, do not try to run the .bat from within the .zip...it usually won't work on a windows machine. Also, make sure you have the Moto drivers installed on your computer before running the utility. When you hook your phone up to your computer your computer should automatically download and install the drivers.
I think the "bug" is a problem with the new Moto drivers. They work for some but don't work for others. 1.81 has a set of drivers included that seem to work for everyone.