Droid 4 having physical keyboard issues, randomly stops working

[shwanker81]

My Droid 4 has a very annoying problem. Every now and then the physical keyboard will stop working. I don't know if I might be clicking something, or if it's a hardware issue. I'm not very phone tech savy, so maybe I am accidentally changing the input method. I have no idea for the life of me how to fix it however. It will be like this for about a week, then it will switch back and I can use the keyboard again.. only to switch back a few days later.

The Problem: The keyboard does not type anything when I push the buttons. But if I type the letter "M" Google maps will pop up, if I type "G" Gmail will pop up, etc etc.

Does anyone know the solution to this? Thank you in advance for your time!!

 

[NeoPhoenixTE]

I've had this once in awhile. It's acting like you're holding down the search button as you type. I've either tried to hit the search button and trigger a shortcut (hold search button and press M for maps), or reboot the phone.

It's a weird quirk that I cannot figure out the cause of. :\

 

[GTStevo]

I have the same issue. It happened when I had my Droid2 too.

What I did then was go into settings -> apps -> all apps-> multi touch keyboard, and clear the data and things would work again. However, the Droid 4 doesn't have that app listed. Someone once told me that on the Droid 2 the dictionary would get overloaded or something and cause the physical keyboard to malfunction like this. The on-screen keyboard still works, though. But let's be honest, we didn't get a Motorola Droid phone unless we wanted the physical keyboard.

Any help would be appreciated.