Corporate email on Droid X

[bigmac007]

Anyone use the Touchdown app to connect to their corporate email? Does it work well? I can't seem to get connected.

 

[fishingfooltim]

Yes I do use it and I really like it. For me it works better than the stock corporate email.

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[mrbworm]

I work for a big tech company and the help desk had a whole process for setting up Touchdown. Works great for me.

 

[Valyrian]

I use touchdown as well, and it works great. Have you tried setting up a regular corporate sync on your phone? Just wondering if it's a program problem, or a restriction on your sever.

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[bigmac007]

Thanks!

Thanks for all the replies. I initially tried to add an account since my company has webmail, but it wouldn't work. A forum I read said I needed to install a pfx certificate on my Droid. So I dropped the file onto the SD card, but when I go to install the certificate from SD card, it says "No .p12 certificates found." Did any of you have to deal with certificates when using Touchdown? Was the installation easy?

 

[Valyrian]

I did not have to install a certificate, but to connect to my server, a cert is not required. Yours may.

If it does, I believe there are ways to convert the cert to the proper format.

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[mwhartman]

I access my Exchange account with the stock corporate account. Works well for me and it is free!

 

[Valyrian]

The corporate sync worked okay, but I couldn't see email that was sorted into other folders without opening that folder directly, and there was no notification that I had a mail in there before opening it. It was well worth the price of touchdown for that capability alone.

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[msscull]

I use touchdown & connected to the company account through webmail & it works great. Does email, calender, & contacts.

 

[Power]

I use the stock client but we used to use Touchdown for most of our users. It work works good but costs $20 for each phone you install it on. Had a phone come in today and had to remove it to get the phone to sync. So I'd recommend skipping it if you can. Talk to your IT staff for their recommendations.

 

[WorldOfJohnboy]

Best money I have ever spent on/for a cell phone was the Touchdown software. I was a Blackberry user prior to the DX and Touchdown is the only Sync that equals or is better than a Blackberry if you have an Exchange account.

As far as the OP's problem, I don't think I have ever heard of needing to load a certificate on a phone before, usually the Exchange server will push certs down to the phones. Do you have more info on the type of server being run? (2003/2007, SSL, etc.)

 

[mth04]

First if you email motorola tech support about the lackbof exchange support the will give you a license key for touchdown free.

Now i use it for corporate email and let me tell you. It's head and shoulders aboue the native email client.

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[Ansextra]

I got Touchdown for free from Motorola and really like it. Although I can't connect work the native Droid X app I've gotten hold of the 2.2apk and Touchdown works much better for me. Funny thing is I've tried a few different apps from the Market and I can connect with everything EXCEPT the native app. Out of all of them I like Touchdown the best.

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[bigmac007]

Thanks for the help. A couple more quick questions: Does it push email? If so, can you use multiple email accounts so they all get pushed? If not, do you know of an app that enable me to push email?

 

[Ansextra]

Touchdown absolutely pushes email. Many times I get my mail on Touchdown before it hits my PC. I have to say also that when I used Push on my old iPhone 3G it killed the battery. I don't notice it at all on the X. I've never tried multiple accounts though. I don't believe Touchdown is designed for that.