Cant play videos!!! Need help!!!

Thatguy223

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Okay so ive read through some of these other threads about video problems and when i updated my youtube app this seemed to work and fix the problem... but then i tried watching a video on youtube online and the message "sorry video cannot be played" popped up... this also happened when i got a video on snapchat... tried to open and view it and same error message... could some please help
 
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Thatguy223

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My phone says cannot download unsupported..... any other suggestions?
 
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Thatguy223

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Nevermind figured it out.... thanks, i hope this works
 
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Thatguy223

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Not in the clear yet... sorry but the download didnt work ..... anything else?
 
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Thatguy223

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After i did what you told me ill click on a video on YouTube online, itll begin to load, then itll say "sorry cannot play video"
 

themib

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do you have a 'flash player settings' app?
 
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Thatguy223

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I think .... but maybe i can try again.... which one do i download?
 

themib

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I think ....
either you do or you don't
look in you app drawer(where all your apps are)
do you see a 'flash player settings' app?, if not flash is not installed
 

marvinsiao

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Can someone help me? I have the same issue as well but also i cannot play any videos anymore for some reason, Google play movies, youtube browser, my own recorded video on the DNA. Does anyone else have this problem? If so how can i fix it?
 
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