Can't add MotoCast ID

[NoLimit]

When I try to add a MotoCast ID in "My Accounts", it brings up "Communicating with server. Please wait." Nothing happens after that, it just sits there. I have tried 4g, 3g and WiFi.

Anyone have any ideas?

 

[SallyC]

When I try to add a MotoCast ID in "My Accounts", it brings up "Communicating with server. Please wait." Nothing happens after that, it just sits there. I have tried 4g, 3g and WiFi.

Anyone have any ideas?

I have not found any universal answer to this. My suggestion is to post to the Motorola thread here that is dealing with this issue. Some other people are having it and I gather ca.n is helping them via private messaging with it since it involves your MotoCast ID.

 

[NoLimit]

Thank you. I will try that out.

 

[NoLimit]

I ended up doing a factory reset and that fixed it.

 

[SallyC]

I ended up doing a factory reset and that fixed it.

I'd seen that listed in that thread but I hated to start with that suggestion. But I'm glad you found a solution and thanks for sharing it.