thebeast1190
New Member
I hope I can get some assistence with a problem I am having. Last night I received the message to update to 4.1 and I installed the update this morning. After it installed and restarted the only thing on the screen was the top bar with the battery a signal icons. I hit the power button and was able to power down the phone. The several times since then when I have tried to turn it back on it only loads to the screen with the red eye (not sure what its called). I went over to a verizon store but the only suggestion the person had was to buy a new phone :serious:. The phone is basically stock, I have not done anything to it and I never had any real problems before or leading up to the update. Any ideas what may be the problem and what i could do to resolve it (besides buying a new phone)?
Thanks
Thanks