Battery Status Unknown / Wont Charge

[SyReal]

This just happened a few hours ago , my battery status icon turned gray, and only displays a question mark. When I go to battery status in the settings menu it reads unkown , but knows the battery level is 20%. I just got home to plug it into the charger but it will not charge, I have also done a battery pull. Any advice?

 

[JayMonster]

The device didn't get wet or damaged did it?

If not, and even after a pull you are getting a status unknown... I would bring it back to Verizon.

 

[JonKyu]

Have you tried a factory reset? But u agree with jay bring it back to the store and see what they can do for you.