attempt to enable defaults

[LarrM]

SAmsung- Verizon smart phone 4G

SEttings altered
Cannot get last missed calls or prior calls
TApped phone icon
"Recent will not open"

 

[Jeffrey]

Welcome to the Forum @LarrM. If you want to reset your phone completely, you will need to do a factory reset.

 

[LarrM]

Welcome to the Forum @LarrM. If you want to reset your phone completely, you will need to do a factory reset.

If I do a factory reset, won't I lose all the data on my phone?

 

[Jeffrey]

Yes you will... I suggest you do a backup first..

 

[LarrM]

If I do a factory reset, won't I lose all the data on my phone?

Yes you will... I suggest you do a backup first..

Not to be critical, but shouldn't you have advised me of that in your first response? How do I "back it up" and how do I get the data back into my phone after the factory reset?

 

[Mustang02]

Not to be critical, but shouldn't you have advised me of that in your first response? How do I "back it up" and how do I get the data back into my phone after the factory reset?

You're trying to enable defaults. Are you wanting to reset back to stock or just settings in an application? If you do want to do a full reset, make sure all your photos are uploaded off the phone via Google photos, dropbox or connecting it directly to your PC. For phone contacts and messages you can use Verizon Cloud can back them up. Verizon Cloud - Android Apps on Google Play

Also your phone # shouldn't be in the Current Phone Model. That is for your Device type.

 

[Jeffrey]

Not to be critical, but shouldn't you have advised me of that in your first response? How do I "back it up" and how do I get the data back into my phone after the factory reset?

I never advised you to do anything. If you are looking for help, try posting the required information such as phone model and year and exact issues. The nonsense you posted in post 1 tells us very little.