natty_lite
Member
They're most likely using coverage maps, which are misleading. I'm in an area that shows a strong Sprint signal, but I can confirm that it most certainly is not. Unfortunately, outside of the rep actually coming to the area you're complaining about, there is pretty much no way to prove that service is in fact as bad as you say it is.ROFL, one the way home today my local Verizon had a new message on their letter-board. It read:
"With Verizon you can use your internet where and when you need to"
This is particularly funny in this case because in that whole area around the store AT&T has NO data coverage and only spotty voice coverage (at best). LOL, this is a main area of town so it was common for me to be in the area and have my WM phone prompt that "cannot send/receive email, no data connection."
Though in all fairness just a few minutes earlier I had a dropped call. But it was in an area that my old AT&T phone dropped too, so...
:bling:
I know when I had att (iphone) i called and ask them about the towers. And there was an area that there was no 3g coverage. So i called them on it and they said it was strong 3g coverage there. Well I ask them to open a ticket because the tower must be out. They said call back in 3 weeks to check the status on it.
3 weeks later I called they said oh we haven't got around to sending a guy out there but we can open you up a ticket registering your complaints. I respond that I made a ticket 3 weeks before. The rep said it wasnt there but she is making a new one and to call back in 3 weeks
3 more weeks later I called and they said that they see the ticket and that nothing was wrong with the tower. I ask oh you sent some one out, they responded that no we kno nothing is wrong with the tower. I call them on that per the contract if I am not getting 3g in my area that I should not have to pay for that month of 3g service (thats what the att rep told me previous)......right after that the guy goes yeah we sent some one out a couple of days ago and he checked the towers and it is pushing out strong 3g coverage so the problem is with your phone.