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pulled battery
pulled SD card
factory reset/cleared cache
no different outcome
took it to the verizon store. asked them to downgrade it. the tech girl couldn't get it to work. out of 20 battery pulls, it will come up at least once to the home screen, but as soon as you reboot, M
i honestly do not think this is getting the exposure that it should be getting as it appears to be a common issue with some users.