Treated mine like any other VZ phone. You have to remember that the VZ station in BB is just a VZW hub so your phone and everythign is through them. BB only facilitates it. They make the money off of you coming in there and getting the accessories or the BB phone warranty.
Had BB Insurance... Hated it...:icon_evil:
Unless you have a spare phone laying around to use when they send your faulty phone out to be looked at they charge you $50.00 for a loaner phone.
I moved back to VZW insurance first chance I could. Much easier to get a new phone over night shipped...