What did I do

cdm369

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Did something to my phone d2g so back on my ally for now. Boots to moto screen but will not do anything else. What's up

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destin246

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Ok we cant tell u if u dont give us details lol did u try to flash a rom or what?

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oplopk

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Does the boot loader works?

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cdm369

cdm369

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I do a battery pull and it goes by to the moto white screens and stays that way....its the only screen that shows up

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tgambitg

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Can you get into either the bootloader (up on the physical keyboard + power) or the recovery (x on the physical keyboard + power)?

Did you do anything right before this happened?

We need more information to diagnose your problem.
 
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cdm369

cdm369

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Will not allow me to get to either of those modes...accidentally selected update.zip from sd card and when it rebooted I got the moto screen....can't get to another screen any way I try
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tgambitg

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Will not allow me to get to either of those modes...accidentally selected update.zip from sd card and when it rebooted I got the moto screen....can't get to another screen any way I try
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You are absolutley sure you cannot get to the bootloader using the up key on the physical keyboard and then powering on the phone while holding it? It has to be the up key as you are looking at the keyboard proper. If you can't get into the bootloader, your phone is bricked, there is nothing you can do to fix it.
 
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cdm369

cdm369

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I will try both ways again when I get home to be sure and if I get the same result I guess its bricked
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cdm369

cdm369

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Will try both procedures again when I get home to be certain....if nothing happens I guess its bricked.

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cdm369

cdm369

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It will open the bootloader....what to do now
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cdm369

cdm369

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It powers up to a screen with thelittle android and an exclamation point

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tgambitg

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Ahh.. this is a good thing. at the little android and exclamation point, hit the hardware button with the magnifying glass, the one on the physical keyboard... and wipe the cache first, and see if it boots up... if it doesn't, you'll have to try a factory reset. and if THAT doesn't work, then we have to flash the phone.
 
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cdm369

cdm369

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Tried both ways and nothing...still the same screen. So I guess its time to flash.....you've been very helpful
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