The mobile network is unavailable

[czerdrill]

My sister is having an issue with her Droid. I had rooted and custom ROMd it for her, she's really not technical or anything. Anyway, she receives email fine, but when she tries to place a call she gets a message that the Mobile Network is not available. I thought it was maybe some service outage (she's in NY, I'm in FL), but she is able to make calls with my mom's phone (which is a dumbphone, if that matters). Any ideas? Tried searching google for that message but didn't find anything. Is it just a temporary service outage? I assume it can't be the phone since she's still getting emails and other data stuff. it's just the phone calls that are down...

 

[Smokie]

maybe try *228 and reprogram the phone? also, what happens if you try and call her phone from yours? does it goto voice mail? ring at all?

 

[czerdrill]

ill ask her to try the *228...when i call her it rings three times then goes to voicemail...

 

[czerdrill]

*228 didn't work for her, but she did a battery pull and it worked...don't know if it was just a weird glitch, or something else but it's working for her now...thanks!