Set Up Charter email on the Droid HTC phone

[Ras]

FYI: spent approximately 2.5 hours with chatting, phone different times to figure out how to set up the personal email on my new phone. This set up was successful and I would like to share so someone else can avoid the pain.
General Setup Instructions – Verizon Droid HTC phone email
· You will need the following information to allow your Droid phone to connect to mobile.charter.net.
· Email address: username@charter.net
· Username : username@charter.net
· Make sure you enter @charter.net after your username or you will be unable to login.
· Password: The password you use to login to your e-mail account
· Incoming Mail set-up:
· Protocol: This setting should be on for POP
· POP server: pop.charter.net
· Security type: none
o Server Port: 110
· Outgoing Mail set-up:
· SMTP server: mobile.charter.net
· Security type: SSL
o Server Port: 587
o Note:
· If applicable: a login will be required when sending and receiving mail.

 

[GVLBob]

I prefer to set up my Charter mail as IMAP so I have access to my online folders.

 

[Puffy]

I prefer to set up my Charter mail as IMAP so I have access to my online folders.

:icon_ banana::icon_ banana::icon_ banana::icon_ banana::icon_ banana::icon_ banana: Oh yeah!

 

[NuclearTiger]

Thanks for the help, guys! This thread was very useful! :motdroidhoriz:

 

[shakitten]

I finally got my charter e-mail to work thanks to this post! Yeah!! Thank you so much!

 

[kruegersc]

Thank you. Got it squared away quickly with your info.

 

[MistressLovelady]

Wahhhh! It's not working for meeee!!!

I've gone through it several times... nothing works! I just get the error message "Setup could not finish - Unable to open connection to server"

I followed the above instructions exactly

Then I tried putting in exactly the same info that my outlook express acct has on my computer (smtp.charter.net instead of mobile.charter.net) but I suppose the port number is probably different though.

I tried doing IMAP, like the one responder suggested... nothing works!!!


WHYYYYYY!!! I thought maybe I'd try calling Charter and asking them for help...

 

[knightmd]

this worked on my phone

but charter says thay are changing the incomming server from pop.charter.net to mail.charter.net

the following is from Charter's site.

You will need the following information to allow your Smartphone to connect to mobile.charter.net.
Username : username@charter.net
Make sure you enter @charter.net after your username or you will be unable to login.
Password: The password you use to login to your e-mail account
SSL : This setting should be on for both SMTP and IMAP
SMTP: mobile.charter.net

• Port 587
• Note: If you cannot specify a port on your device - try mobile.charter.net:587

IMAP: mobile.charter.net

• Port 993
• Note: If you cannot specify a port on your device - try mobile.charter.net:993

If applicable: a login will be required when sending and receiving mail.
Please refer to your manufacturers Knowledge Base or Technical Support with additional questions.

 

[Schimm]

Many thanks!

 

[lmartins6746]

So am I the only one getting certificate errors when trying to setup IMAP for charter on my phone?

It is the Incredible with Android 2.2.

 

[BodyBagz]

Weird...when I set Charter up on my X, I used these settings

pop.charter.net as the POP
smtp.charter.net as the SMTP
Port 25 as the outgoing port.

Has worked flawlessly so far...

 

[BodyBagz]

Weird...when I set Charter up on my X, I used these settings

pop.charter.net as the POP
smtp.charter.net as the SMTP
Port 25 as the outgoing port.

Has worked flawlessly so far...

Ummm, I guess I spoke too soon...flawlessly was not the right word. I could receive e-mail, but sending it out was not working...until I changed the SMTP from "smtp.charter.net" to "mobile.charter.net"...as was posted earlier in this thread...