Problem with plastic snap-on case and screen blank

[y2kgtp]

Wife was complaining about her phone going blank when making or receiving a call. turns out that the plastic snap-on case I got for her seems to block the sensor that detects if the phone is against your head, and turns off the screen.

I can tell it's near the upper left of the phone, but really can't see a sensor like you can see the green LED on the right if you look closely.

Any ideas if I can put a hole in the case somewhere, or you just can't have a hard-case.

(Motorola Droid)

 

[natalie33]

having the same problem...any luck???

 

[y2kgtp]

having the same problem...any luck???

Yes, I carefully cut a small rectangle over the 2 sensors I saw in the upper left of the case. works fine now. If you hold the case up to the light, you can see where they are located.