Yea but when you place the order with them while they are on the phone and you pay for expedited, you should recieve expedited shipping. I'm not worried about being first to get it, but if you pay for example for fedex overnight shipping and once the phone is available they ship it out ground, there is a problem there. And when you call and they insist there is no problems when there is, and later use excuses to cover it up is not a good thing. Plus when they messed up and shipped ground, original delivery date for ground was for example the 27th after the package had already started to move, then a day later gets delayed an additional 4 days is just crap. I feel like they intentionally put a hold on the package during transit but then they tell me oh we cant call fedex to change the shipping once it left our hands per company policy. Its like why? when fedex says ya we would be glad to fix the mistake and upgrade shipping to express just as long as google gives us a yes but google says no no that's fine we want to continue with the screw up just as it is. Even though I offered to pay myself to fedex to upgrade google said no we wont change it sorry.