Internet only w/ WiFi...no 3G, brand new

[googlymoogly]

Just got my Droid 2 yesterday from the Verizon store. We added data to our plan and got new lines for the kids. My kids can access the internet on their Samsung Reality, so the data is active, however, I have yet to see any icon but signal bars. I was able to set up WiFi connection in my home, but that kind of defeats the purpose! I'm just trying to avoid a trip to the store. I've taken out the battery, called *228 option 2. Still no data/3G network. Any advice?

 

[harrellj]

You're trying this with the Wi-Fi disabled on the phone, correct? Because the phone will prefer wireless over 3G. If you're still having problems, see if switching to airplane mode for a minute or so and then getting out of airplane mode fixes the problem.

 

[googlymoogly]

Yes, WiFi off. Tried airplane mode for a few minutes...then restarted. Nothing.

 

[harrellj]

I have no idea then, sorry.

 

[garrett]

the Samsung reality uses a different data plan then what the droid would use.

the samsung data plan should be 9.99 per month then the droid data plan should be 29.99 per month. I would call customer service to verify both data plans are on the account and active.