Exchange in 2.2

cavillis

Member
Joined
Jun 14, 2010
Messages
31
Reaction score
0
I was extremely excited for android 2.2, as it implemented the policies my work requires for EAS. Here they are laid out straight from our internal website:

Idle timeout PIN. An idle timeout security PIN is required on the devices. Inactivity of one hour or more on the phone triggers the phone keyboard to be locked. Incoming phone calls still work while the phone keyboard is locked. The PIN number must be supplied in order to use the phone for outbound calls, email, etc.

Idle Timeout. If idle for 15 minutes, the device will automatically lock and require reentry of the PIN.

Remote wipe feature. Windows Mobile 5 phones with the Messaging and Security Feature Pack installed allow the company to remotely wipe all data stored on the phone in case of loss or theft.

Local wipe feature. If the idle timeout PIN number is entered incorrectly 10 times, the phone will be wiped of data.

Unfortunately, whenever I try to setup my exchange account it get an error message saying "This phone does not have the security protocols required" - I never had a problem setting this up on my iPhone. Can anyone verify that all the protocols google claimed for 2.2 are working on BB?
 

Redflea

Silver Member
Joined
Nov 18, 2009
Messages
1,954
Reaction score
3
I was extremely excited for android 2.2, as it implemented the policies my work requires for EAS. Here they are laid out straight from our internal website:

Idle timeout PIN. An idle timeout security PIN is required on the devices. Inactivity of one hour or more on the phone triggers the phone keyboard to be locked. Incoming phone calls still work while the phone keyboard is locked. The PIN number must be supplied in order to use the phone for outbound calls, email, etc.

Idle Timeout. If idle for 15 minutes, the device will automatically lock and require reentry of the PIN.

Remote wipe feature. Windows Mobile 5 phones with the Messaging and Security Feature Pack installed allow the company to remotely wipe all data stored on the phone in case of loss or theft.

Local wipe feature. If the idle timeout PIN number is entered incorrectly 10 times, the phone will be wiped of data.

Unfortunately, whenever I try to setup my exchange account it get an error message saying "This phone does not have the security protocols required" - I never had a problem setting this up on my iPhone. Can anyone verify that all the protocols google claimed for 2.2 are working on BB?

I haven't seen anything about local wipe on 2.2...are you sure 2.2 supports that feature? That could be your gap....have you tried entering in the wrong PIN 10 times (make a nandroid first) to see what happens?
 

Redflea

Silver Member
Joined
Nov 18, 2009
Messages
1,954
Reaction score
3
One other (unlikely) suggestion...my company has a sync server that I've been able to use w/out having to deal w/the policy issues. it's name is sync.<company domain name>.com.

I use that to set up my exchange account and never have any issues...worth a shot in the dark if this type of server configuration is common...my Blackberry I had before my Droid had automatic setup of email accounts (BIS, not BES) and it used the sync.<company domain>.com server as well...
 
OP
C

cavillis

Member
Joined
Jun 14, 2010
Messages
31
Reaction score
0
One other (unlikely) suggestion...my company has a sync server that I've been able to use w/out having to deal w/the policy issues. it's name is sync.<company domain name>.com.

I use that to set up my exchange account and never have any issues...worth a shot in the dark if this type of server configuration is common...my Blackberry I had before my Droid had automatic setup of email accounts (BIS, not BES) and it used the sync.<company domain>.com server as well...

i tried but there is no sync.***.com - thanks for the suggestion though
 
OP
C

cavillis

Member
Joined
Jun 14, 2010
Messages
31
Reaction score
0
I was extremely excited for android 2.2, as it implemented the policies my work requires for EAS. Here they are laid out straight from our internal website:

Idle timeout PIN. An idle timeout security PIN is required on the devices. Inactivity of one hour or more on the phone triggers the phone keyboard to be locked. Incoming phone calls still work while the phone keyboard is locked. The PIN number must be supplied in order to use the phone for outbound calls, email, etc.

Idle Timeout. If idle for 15 minutes, the device will automatically lock and require reentry of the PIN.

Remote wipe feature. Windows Mobile 5 phones with the Messaging and Security Feature Pack installed allow the company to remotely wipe all data stored on the phone in case of loss or theft.

Local wipe feature. If the idle timeout PIN number is entered incorrectly 10 times, the phone will be wiped of data.

Unfortunately, whenever I try to setup my exchange account it get an error message saying "This phone does not have the security protocols required" - I never had a problem setting this up on my iPhone. Can anyone verify that all the protocols google claimed for 2.2 are working on BB?

I haven't seen anything about local wipe on 2.2...are you sure 2.2 supports that feature? That could be your gap....have you tried entering in the wrong PIN 10 times (make a nandroid first) to see what happens?

this looks to be the correct problem - no wipe happened after 15+ invalid pins.

Is there a way to request features from pete?
This is a very simple protocol to implement, wipe user data on 10 failed attempts. Optional (default off) unless you have synced an account that requires it.
 

mwhartman

Super Moderator/RS
Premium Member
Joined
Jan 15, 2010
Messages
10,635
Reaction score
12
Location
South FL
Earlier this week, I switched to Pete's BB v01. I use and Exchange account and was able to re-add without any issues. It may be worth your time to contact your IT folks and ask them about the SSL and other settings.

Mike
 

lumpysherman

Member
Joined
Nov 28, 2009
Messages
328
Reaction score
2
I'm on 2.2 and am using RoadSync for my exchange account. Touchdown may work also but it's twice as much as RoadSYnc but also more robust.
 
OP
C

cavillis

Member
Joined
Jun 14, 2010
Messages
31
Reaction score
0
Bumping, hoping Pete will read this thread - really want a way to at least tell the server this protocol is supported by my phone
 

lokiju

Member
Joined
Nov 7, 2009
Messages
34
Reaction score
0
I don't know if you ever got around this but one things worth trying is to see if your Exchange admin can clear out all the associated mobile devices from your mailbox and then have you try again.

Also have your Exchange admin check and see if the "Allow non-provisionable Devices" is checked off, though if it wasn't iPhones shouldn't work also.
 
OP
C

cavillis

Member
Joined
Jun 14, 2010
Messages
31
Reaction score
0
I don't know if you ever got around this but one things worth trying is to see if your Exchange admin can clear out all the associated mobile devices from your mailbox and then have you try again.

Also have your Exchange admin check and see if the "Allow non-provisionable Devices" is checked off, though if it wasn't iPhones shouldn't work also.

tried these with no change to the error -- i'm glad someone still took an interest though :)

still dying over here to get corporate email on my droid :(
 

droiddadi

Member
Joined
Apr 24, 2010
Messages
222
Reaction score
0
I was extremely excited for android 2.2, as it implemented the policies my work requires for EAS. Here they are laid out straight from our internal website:

Idle timeout PIN. An idle timeout security PIN is required on the devices. Inactivity of one hour or more on the phone triggers the phone keyboard to be locked. Incoming phone calls still work while the phone keyboard is locked. The PIN number must be supplied in order to use the phone for outbound calls, email, etc.

Idle Timeout. If idle for 15 minutes, the device will automatically lock and require reentry of the PIN.

Remote wipe feature. Windows Mobile 5 phones with the Messaging and Security Feature Pack installed allow the company to remotely wipe all data stored on the phone in case of loss or theft.

Local wipe feature. If the idle timeout PIN number is entered incorrectly 10 times, the phone will be wiped of data.

Unfortunately, whenever I try to setup my exchange account it get an error message saying "This phone does not have the security protocols required" - I never had a problem setting this up on my iPhone. Can anyone verify that all the protocols google claimed for 2.2 are working on BB?

It works perfectly for me. After unlocking I have to enter my PIN to access phone .
 
Top