Hey guys I just signed up here. Just getting into Android phones/Smartphones for the first time. I've been wanting to get one and it was time to upgrade and I saw that bestbuy had the free renewal/upgrade deal on the Incredible so I went for it. I'm having the exact same problem. It's kind of random but alot of times the phone will act as if I still have two fingers on the screen. It's really frustrating when browsing etc. I went and returned the phone and got another one and it's doing the same thing. I'm beginning to wonder if this happens to be an issue with shipments that went out to BestBuy? The issues I'm seeing with this that I can find through google searches are all very recent postings within the past week and I can't seem to find any other mention of this issue which makes me think this is something new that's shown up.
Anyway here's a good example I was getting in the car and set the phone on the seat I guess as I went to pick it up I managed to get two pressure points on the screen when I was at my home screen. So I try to slide around and it's acting like I'm in the pinch-to-zoom mode and keeps trying to zoom in/out on the home screen. I can't hit any of the Home, Menu, Back, or Search buttons because it's acting like I have one finger still on the screen. I'll have to then double tap the screen once or twice, sometimes more to get it to then stop registering that I have two fingers on the screen and go back to normal. This is really frustrating. Same thing happens when web browsing, viewing pictures on facebook, etc.
I love the Incredible, but I'm not loving this issue. I'm thinking I will take it back to Best Buy one more time. This will be my fourth phone. I'm still in the 30 days, so I'm wondering if I should look into another phone or if I should call Verizon and see if I can exchange it through them?
I downloaded some of those multitouch test apps from the marketplace to test the phone out and it will randomly not register me lifting both fingers at times. I can tap the screen all day rapidly, slide around, etc with one finger and it never has an issue, but when I get to two something just doesn't always go right.
Any advice from you guys on this matter?