His article is actually quite accurate. I personally love my Droid (known as a Droid fanboy to all my associates) and I am excited about it because the potential afforded by the power of the hardware and the open source nature of the code gives me the promise of some wonderful features in the future. But, this current version is just really for the early adopter types like myself who are willing to put up with beta versions of innovations just to experience something which will eventually be a breakthrough item.
I have disasters with my phone every day or two. Tonight someone called me back after a phone conversation and that incoming call the screen was just frozen... it rang, but not only could I not swipe to answer, but the power button repeatedly did nothing. I could not even turn it off without eventually removing the battery. And I have seen that and similar crazy things which define this as a beta product. But, I don't care, I have been a pioneer adopter going back to Radio Shack TRS 80 days and the first IBM PC's. It's fun for me.
But to say his article isn't fair or correct... that's nonsense. He's right, this is a product for people who are like me and love the adventure of what's new. And our patience will pay off.. the updates on the apps and the OS and other updates will make the Droid the finest of all the smartphones. I have friends that ask me about it... I say to some, "It's wonderful... but, you should wait until about March of next year. I think the bugs will be shaken out by then. To others (hardware and software warriors like me), I say go for it... it's a ball.