Data issues.

[bullswife98]

Have a new Samsung Galaxy S4 and live in a 4G area all my friends and family have 4G and mine has been in 3g for 2 days now. All settings are correct and global is off, not in roaming and cdma/lte is on what else can i do besides taking my new phone back do i have a defective device?

 

[aaf709]

Has it ever had 4G?

If not, and you're on Verizon, maybe your sim card is bad. If so, Verizon should replace it for free.

 

[bullswife98]

Well just called around and it seems that my one daughter's is also on 3g and a Co - workers son is also on 3g and has been ever since our bad snow storm we got so I'll give it a few days a see if it doesn't fix it itself. If no change then I'll see if my card went nad. Thanks for the reply.