Could use some help with a new Maxx and SMS

[DLM3]

Thank you to everyone posting on this site. I just purchased a new MAXX and am having problems with the text function (not working). I have read many posts here and on other sites, but have not seen a solution other than calling a Verizon tech. Does anyone else know of a way to fix the problem without calling Verizon service?

 

[SFGate]

Welcome to the site. You might want to post your question in one of the help forums for responses. DancingNexus

 

[GoCliffGo05]

Is it the stock messaging app or a third party app? Does everything else work? If the phone is brand new you may want to consider replacing it. Otherwise a factory reset would be my last resort.

Sent from my Droid Razr HD using Tapatalk 4

 

[smalltowngirl13]

Hello and welcome to the forum!

Have you been able to resolve your issue?

 

[DLM3]

SMS Issue and Now Incoming Calls are seen as a problem, too

It is the stock app that came with the phone. I already had to replace the first Maxx for a flickering screen. When replacing, Verizon moved the SIM card from the old to the new. I don't know if they needed to set something up for SMS. Today I also learned that my incoming calls are going straight to voice mail, although every setting I check doesn't indicate I've set anything up for that. I may have to just go back to Verizon for help. Thanks so much for Replying!

 

[DLM3]

No. And now I have noticed I am not receiving incoming calls, or voice mails. I sense a replacement (second one) may be in the cards. Thanks for asking.

 

[DLM3]

Thanks, I will do so next time.

Appreciate the suggestion very much.