Njshor,
I happen to be here working as your message got posted. Here is a short reply.
1. For Mounting. After connecting, Pull down the "Alert" menu ON THE PHONE. It's the little bar a the top that alerts for Emails or Messages. It will give the option to Mount.
2. On your PC, what version of Outlook is installed? It sounds like the Software is not detecting it. Be sure you open the CompanionLink Settings window, click Setup, and select Outlook as your PIM (Personal Information Manager)
I have something even BETTER than a step-by-step dummy guide. Starting tomorrow (Monday Jan 18) we are introducing an entirely different way to connect. It will be so easy. Just plug the cable in! It took us a lot of time to find a technical hack so we don't have to use the native "Mount" function. That's all.
So this will be a new CL USB Sync, and also a new CompanionLink. Sorry about the dual download. It's all ready to go, and will be posted tomorrow.
With the update, the instructions are:
1) Download CL USB Sync for Android (After Jan 18, 2010)
2) Download CompanionLink on PC (After Jan 18, 2010)
3) Run CompanionLink Setup to select your data source
Then to Synchronize
4) Plug Handheld in using the Cable
To finish Synchronizing
5) Unplug the Cable
That's it. I hope this information will help. We feel that the "Mount" process was the biggest problem we encountered so far. Tomorrow's update also fixes some problems with Alerts and the Calendar.
Wayland Bruns, CTO
CompanionLink Software, Inc.
http://www.companionlink.com