Solved Zoomed? Swollen? Stretched?

Discussion in 'Android Tech Support' started by UCanCallMeTrina, Apr 4, 2017.

  1. UCanCallMeTrina

    UCanCallMeTrina New Member

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    Current Phone Model:
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    I'm on T-Mobile with a Galaxy S7 Edge.
    It's given me zero issues until about an hour ago. I was watching a video on kodi and the sounds and image went glitchy and restarting the app didn't fix it so I restarted my phone. When it was finished everything was visually bigger... I lost the entire row of bottom icons, the side icons are only showing the inner halves and my theme is different.
    I restarted again, hoping for a simple solution. No luck.
    I was going to Google the problem but I don't even know what to call it!
    All my settings/screens are the same. I'm still logged into everything, and all my info is still available so it didn't reset.

    I'm attaching an old screen shot of facebook and a current shot to show the difference in size, and a shot of the icons on my apps menu.
    Screenshot_20170404-230013.png Screenshot_20161130-003848.png
    Screenshot_20170404-225451.png
    Help?
     
  2. radon222

    radon222 Platinum Member

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    Did you double your screen resolution settings?

    Sent from my P027 using Tapatalk
     
  3. UCanCallMeTrina

    UCanCallMeTrina New Member

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    Nope. And when I try to adjust the resolution to anything the settings app crashes and closes. Repeatedly.
    If I try to adjust my font size, nothing happens.
     

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  4. radon222

    radon222 Platinum Member

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    Trying booting to safe mode. If that doesn't you can try clearing the system cache. Google search should get you directions for both of those on your phone. (if someone else doesn't chime first)
     
  5. UCanCallMeTrina

    UCanCallMeTrina New Member

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    Thank you for the suggestion! I'll try that when I get a down moment!
     
  6. UCanCallMeTrina

    UCanCallMeTrina New Member

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    I took it to t-mobile to see if the staff there had seen the issue before. They hadn't. While I chatted with one rep, another fiddled with my phone and fixed it!
    He said it was stuck halfway into easy mode... and didn't know why it how it happened. He put it fully into easy mode then out again and the resolution is back to normal! *happy dance*
     

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  7. radon222

    radon222 Platinum Member

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    Glad it's fixed!