Your order is on hold?

Discussion in 'Droid RAZR' started by kebeli, Nov 8, 2011.

  1. kebeli
    Offline

    kebeli New Member

    Joined:
    Oct 29, 2011
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    0
    I just received an e-mail message from verizon regarding to my RAZR preorder saying:

    Your Order is on Hold
    Dear Valued Customer,
    Your order is scheduled to be processed. Average processing time is 3 days. You will receive a confirmation email when processing is complete and your device has shipped.
    Thank You,
    Verizon Wireless

    Anybody else got this message?
  2. fflan513
    Offline

    fflan513 New Member

    Joined:
    Sep 24, 2010
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    0
    When did you do the pre-order?? I sure don't want to receive that message.:angry:
  3. kebeli
    Offline

    kebeli New Member

    Joined:
    Oct 29, 2011
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    0
    The first day of preordering.. 10/27/11 at noon...
  4. fflan513
    Offline

    fflan513 New Member

    Joined:
    Sep 24, 2010
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    0
    Wow, hope it still comes by Friday...that is 3 days away, so it's possible.
  5. fox_hound
    Offline

    fox_hound New Member

    Joined:
    Nov 6, 2010
    Messages:
    67
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    nj
    Got an email saying that it ships out on the 10th
  6. Trash Can
    Offline

    Trash Can New Member

    Joined:
    Jun 25, 2010
    Messages:
    339
    Likes Received:
    25
    Trophy Points:
    0
    Location:
    Las Vegas, NV
    My credit card was charged today, but I haven't received any other information regarding shipment.
  7. Deron
    Offline

    Deron New Member

    Joined:
    Oct 29, 2011
    Messages:
    289
    Likes Received:
    3
    Trophy Points:
    0
    Location:
    Florida
    Preordered a Droid Razr on the 3rd day of the presale. Verizon just placed a pending charge to my credit card on Nov 8. Sad to say that I've received no emails from Verizon. However I did just get new email telling me how to order Cialis from an offshore pharmacy and another on meeting black singles in my area, so I am really excited about that.

    Sent from my DROIDX using DroidForums
  8. SANhacker
    Offline

    SANhacker New Member

    Joined:
    Jan 7, 2010
    Messages:
    352
    Likes Received:
    7
    Trophy Points:
    0
    Location:
    Arizona
    Thanks for this as it prompted me to log in to my credit card account. Sure enough, my card has the RAZR on it as of today.
    This tells me shipment is imminent. Supposedly on 11/10 and receipt on 11/11.
  9. SANhacker
    Offline

    SANhacker New Member

    Joined:
    Jan 7, 2010
    Messages:
    352
    Likes Received:
    7
    Trophy Points:
    0
    Location:
    Arizona
    Ahhh, so you didn't get the one about the free Costa Rica Vacations or Single Seniors. I'm envious!
  10. fflan513
    Offline

    fflan513 New Member

    Joined:
    Sep 24, 2010
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    0
    Just check my CC acct and I was charged for the phone tonight as well, perhaps we will have it by Friday (maybe even Thursday). The rep did tell me I wouldn't be charged until the phone order was completed and ready to be shipped.:icon_ lala:
  11. fflan513
    Offline

    fflan513 New Member

    Joined:
    Sep 24, 2010
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    0
    Just checked order status on Verizon site...this info is incomplete but "new"....
    [TABLE="width: 99%"]
    [TR]
    [TD="width: 35%"]Order Number:[/TD]
    [TD="class: tdGray, width: 2"][/TD]
    [TD]3XXXXXX
    [/TD]
    [/TR]
    [TR]
    [TD="class: tdGray, colspan: 3"][/TD]
    [/TR]
    [TR]
    [TD="width: 35%"]Tracking Number:[/TD]
    [TD="class: tdGray, width: 2"][/TD]
    [TD] [​IMG]

    • Courier :
      Status: Your order will ship by 11/10/2011
      Ship Date:


    [/TD]
    [/TR]
    [/TABLE]
    I expect that the tracking number will appear sometime today.
  12. lobo13
    Offline

    lobo13 New Member

    Joined:
    Oct 19, 2011
    Messages:
    86
    Likes Received:
    0
    Trophy Points:
    0
    Mine was charged today as well. Can't wait. Hope it is shipped soon.
  13. jroc
    Offline

    jroc Well-Known Member

    Joined:
    Apr 9, 2010
    Messages:
    3,843
    Likes Received:
    61
    Trophy Points:
    48
    Location:
    Washington DC
    I had to cancel my card after I pre ordered. Careless girlfriend.... I got a feeling mine will be delayed. Maybe I can cancel and get it $50 cheaper like I see some ppl post.
  14. RedTarget
    Offline

    RedTarget New Member

    Joined:
    Nov 22, 2009
    Messages:
    95
    Likes Received:
    0
    Trophy Points:
    0
    I received an email this morning that it is shipping today and should be delivered by tomorrow! Feel bad for those that have had their orders put on hold, or are delayed, but looks like mine should be here a day early!
  15. fflan513
    Offline

    fflan513 New Member

    Joined:
    Sep 24, 2010
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    0
    What was your pre-order date?
  16. RedTarget
    Offline

    RedTarget New Member

    Joined:
    Nov 22, 2009
    Messages:
    95
    Likes Received:
    0
    Trophy Points:
    0
    I preordered on the 27th in the evening, maybe 7 or 8 pm, as I was debating about moving away from the Thunderbolt.
  17. Olmanrivah
    Offline

    Olmanrivah New Member

    Joined:
    Aug 11, 2011
    Messages:
    57
    Likes Received:
    2
    Trophy Points:
    0
    By the way, If you order it on-line you get a $30 discount. I went to a local Verizon store and I couldn't pre-order until 11-11. I went on_line and ordered it.
  18. Deron
    Offline

    Deron New Member

    Joined:
    Oct 29, 2011
    Messages:
    289
    Likes Received:
    3
    Trophy Points:
    0
    Location:
    Florida
    Mine is shipping and slated to arrive by tomorrow afternoon.

    Sent from my DROIDX using DroidForums
  19. yoopermjm
    Offline

    yoopermjm New Member

    Joined:
    Dec 1, 2009
    Messages:
    113
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Upper Michigan
    I don't think the preorder date matters. Because thbe lapdock was going to delay my order they canceled my original order and re ordered 2 days ago. Mine is coming tomorrow.

    Sent from my Droid using DroidForums
  20. jroc
    Offline

    jroc Well-Known Member

    Joined:
    Apr 9, 2010
    Messages:
    3,843
    Likes Received:
    61
    Trophy Points:
    48
    Location:
    Washington DC
    I gave Verizon my new card number yesterday, got a Fedex tracking number today. By 3pm, looks like it will be that way for most of us.
Search tags for this page
ecrmemail@verizonwireless.com
,
verizon order hold
,
verizon order is on hold
,

verizon order on hold

,
vzwmail@ecrmemail
,
vzwmail@ecrmemail.verizon
,
vzwmail@ecrmemail.verizon wireless
,

vzwmail@ecrmemail.verizonwireless.com

,
what is vzwmail@ecrmemail.verizonwireless.com
,
why would my verizon order be on hold
,
www.vzwmail@ecrmemail.verizonwireless.com/
,

your order is on hold