XP won't recognize Droid Bionic as device

Discussion in 'Droid Bionic Tech Support' started by mercarus2, Sep 8, 2011.

  1. mercarus2
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    mercarus2 New Member

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    I am having trouble getting my windows XP computer to recognize my new Droid Bionic. I get the "USB Device not Recognized" error message. I tried installing the motorola utility/drivers from their website without much luck.

    Thanks!
  2. cbushnell
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    cbushnell New Member

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    This may sound really silly but it worked for me and others, in my case it was the for Moto Xoom. Download Windows Media Player 11, I must have messed around with the utility/drivers for a couple of hours before I finally tried the Media Player solution.
  3. homesick
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    homesick New Member

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    same problem here.
    running windows 7 i plug my droid 2 in and it instantly picks it up. but it will not recognize my bionic. any suggestions?
  4. chris420o
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    chris420o New Member

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    yeah i was pissed this morning trying to transfer stuff from my og to my bionic throught he comp and it wouldnt recognize my bionic i was like wtf...but possibly if you put usb debugging in setting u think? i cant try im at work if someone can let us know be nice
  5. homesick
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    homesick New Member

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    yea USB debugging is enabled and still wont recognize my phone

    it does charge my phone when I plug it in though.
  6. mercarus2
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    mercarus2 New Member

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    It is picking up on my Windows 7 box at work but not on my XP box on home
  7. crimattyple
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    crimattyple Member

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    I'm having the same problem. Using XP. When I first got the phone and hooked it to the computer it DID recognize the phone, but didn't see the sdcard or other files on the phone.
    Unplugged the phone. Tried again and now it doesn't recognize the phone. Tried turning phone on and off; took out battery; no luck.

    Any other ideas are appreciated.

    Thanks.

    Peter
  8. gnome45
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    gnome45 New Member

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    it's the usb cable. You have to use the one that came with your bionic. I tried the one from my OG droid on 2 PCs and it wouldn't recognize either of them. When I used the new cable it worked.
  9. brent.murray
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    brent.murray New Member

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    BINGO! Thank you.... This forum & members ROCK!!!
  10. CoreyT
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    CoreyT New Member

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    Oh for petes sake, a cable?
    The cable that comes with the 110v charger and you can unplug the cable from it?
    I left that at work for emergency charging.

    At work I have Windows XP on my PC, and I am using an old cable, and it detects the phone just fine.
    Here at home today (got the phone a week ago Friday) I plugged the phone in to transfer some pictures over, and it is only charging.

    Why would the USB cable make a difference?
  11. Nyteravyn
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    Nyteravyn New Member

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    Not ask USB cables are created equal, yes really, lol... I'm beginning to wonder if moto has floored in an Easter egg... Perhaps the plug is actually USB 3.0 and older USB cables just are not cutting it...
    Food for thought...
    Another rumored bonus is the bionic BT is 3.0 hardware just not enabled yet... Patch to follow...

    Sent from my DROID BIONIC using DroidForums
  12. CoreyT
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    CoreyT New Member

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  13. threecatranch
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    threecatranch New Member

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    I can't get it to recognize my bionic either, even with the original cable. And trying to download motorola driver software 5.2 isn't working either- won't install on my vista p.c.

    Sent from my DROID BIONIC using DroidForums
  14. godfothr69
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    godfothr69 New Member

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    Computer not recognizing the USB

    Thanks Gnome, I tried the cable that came with my bionic and it worked. I've benn trying to trouble shoot this for a week now. Thanks to you it's working now.
  15. Gnoekeos
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    Gnoekeos New Member

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    That is absolutely retarded!!!!! I can't believe THAT was the problem! I've been freaking out thinking my lovely new bionic is flawed. Thanks all!
  16. CoreyT
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    CoreyT New Member

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    I brought my cable home from work yesterday, plugged the Bionic into my home PC, and all is well.
    The cable does say on it Vcast, and that it is meant to transfer files, music, and photos.
  17. threecatranch
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    threecatranch New Member

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    Mine finally worked too. With the original cable &a drivr from Motorola.com. Thanks guys.
  18. BionicMan
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    BionicMan New Member

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    My Windows XP PC recognized my Bionic the first time I connected it with the original Motorola USB cable, but every time since it has not. Drives H: and I: appear under My Computer, but if I click on either of them it says, "Please insert a disk in drive H:" or drive I:. I tried re-installing the Motorola drivers, and powering down the phone, but still no luck.

    Even when it worked the first time, I couldn't figure out how to sync folders, like my Mozilla e-mail local folders. I've posted other questions about that on the forum, but haven't seen any responses.

    Suggestions anyone?

    Thanks.
  19. smily1401
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    smily1401 New Member

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    Mmm is the usb set for charge or disk

    Sent from my DROID BIONIC using DroidForums
  20. BionicMan
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    BionicMan New Member

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    How do I tell?

    Sent from my DROID BIONIC using DroidForums
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