I have ordered a new maxx from them and was going to take it to a verizon store to have them transfer my pics,contacts and music from my eris to the maxx. So I recieved an email after the order that says not to have verizon activate it. What is that all about?? I may just return it when I get it as I have heard that best buy will match the wirefly price. Wirefly tried to offer their cloud to transfer my data but it is a reverse process to cancel it.No thanks that is a pain to cancel,I've been through similar scenario before. I don't get why they don't want me going to a store to activate. It makes me uncomfortable.