I now have a new problem where windows will not recognize the phones main drive. It only recognizes the sd card. When I try to select or view the drive in windows it says "insert disk into G drive". I installed XP on my laptop to try and run the RUU since it wont work on the other windows 7 machines. XP still wont run the RUU and also wont show me the contents on that phone's drive. In the phone itself I can view the files using the file manager app I downloaded.