Windows 7 does not recognize either of my Motorola droid phones.

Discussion in 'Android Tech Support' started by drkstr, Dec 3, 2012.

  1. drkstr
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    drkstr New Member

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    I cannot get my windows 7 computer to recognize that i even plug in to the phones with a USB connection. I have been trying to use the USB connection to get photos off my droid 2 global and also my droid 4 and neither one of them is recognized by the computer. I have no idea what changed because they both used to work fine, and now nothing. I did try going to Motorola and getting and installing updated drivers on my computer and that didn't seem to do anything, and i also tried to re-install the Motorola device manager to see if that would work and so far no go. I used to be able to just plug them in go to computer and open them up and put in and take out photos, music etc whatever i wanted to do, and now it does not even recognize they exist at all. Any help would be greatly appreciated.

    Thanks
     
  2. dezymond
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    dezymond Tech Support Mod Staff Member Premium Member

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    Did you restart your computer after uninstalling the drivers? Drivers can be real tricky, you may even need to install a driver utility to make sure it uninstalls.

    For now, try AirDroid, this connects to your pc via Wifi and is a good temporary fix, well for me it became permanent:D
     
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