Windows 7 compatability

Discussion in 'Motorola Droid' started by carlton100c, Dec 23, 2009.

  1. carlton100c
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    carlton100c New Member

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    Cannot get my Windows 7, 64 bit desktop to recognize my Droid. I get
    "Uknown USB device detected". Any suggestions?
     
  2. 640k
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    640k Silver Member

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    there are a few threads on people having problems. try a diff USB port or try loading Windows in safe mode and deleting any "unknown" devices in the device manager under USB.
     
  3. carlton100c
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    carlton100c New Member

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    Thanks

    Wow, so simple, try a different USB port. It worked, thank you.
     
  4. skagmire
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    skagmire New Member

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    Yeah, I would try unplugging and plugging into a different port. I'm running Win7 64 bit and I didn't have any issues. I would assume that since you mention desktop you might be trying to plug it in to a front usb port, try one of the ones on the back of the PC since they tend to get more power.
     
  5. specmac
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    specmac Premium Member Premium Member

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    I did some experimenting with this on a number of machines and OS combination's. From my research, this appears to have nothing to do with the Droid, power or the OS, but rather is a hardware problem with the USB port itself.

    Our Droids require a USB 2.0 compatible port. For example I have a desktop running Windows 7 64bit and the front ports don't work, but the rear ports work just fine. When I dug a little deeper the front ports are USB 1.1, but the rear ports are USB 2.0.
     
    Last edited: Dec 23, 2009
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