Will my 3G work in Canada?

Discussion in 'HTC Droid Incredible' started by RyanPm40, Jun 22, 2010.

  1. RyanPm40
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    RyanPm40 Member

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    I'm from NH and I'm going on a 10 day vacation to Canada. Apparently my father has to change our verizon plan to international during it so we can make calls and stuff but not my texting because I guess it's some outrageous price. So, I was wondering, should my data plan/ 3G work fine up there w no extra charges than the 30 a month? Then I can just simply e-mail people's cell phones instead of texting. Also, if I use the AIM app, does that go towards texting like on some VZ phones, or is that all 3G/ internet?
  2. atthehop
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    atthehop New Member

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    I will be going to Canada in August, please let me know what needs to be done.
  3. lexcyn
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    lexcyn New Member

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  4. AzJazz
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    AzJazz New Member

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    WARNING!

    If you are just planning on "roaming" while you are up in Canada, you had better check with Verizon before you go.

    Wireless companies are making a ton of money from US citizens who go to Canada for a week or two, and use data up there. My nephew got stuck with a $2400 bill, which his (ex)cellphone company refused to budge on. I tried to help, but they will not take a penny off of his bill. And, they are currently going after his credit rating as well.

    You need to realize that with the advanced operating systems in these phones, they are constantly communicating over the data network. It will be hard to keep your phone from doing so, unless you keep it in "Airplane Mode" except when you have to make a call.

    Text Messaging may also be charged on each message sent/received, even if you have an "unlimited" plan in the US.

    Regarding the data rates: I just checked on Verizon's website, and they will charge $0.002/KB of data, or approx. $2/MB. That can add up quickly.

    When my wife and I traveled internationally, we followed the customer support person's advice: Keep your phone turned off unless you absolutely need it.

    Unfortunately, this won't work with an Android phone, since it is never truly "off" unless the battery is pulled. So, keep it in "Airplane Mode" instead.

    Hopefully, my 2 ¢ will save you thousands. :)
  5. atthehop
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    atthehop New Member

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    Thanks, thats just the information I need to know. Hopefully your nephew works it out.
  6. atthehop
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    atthehop New Member

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    OK, It looks like if I put the DI in airplane mode the WiFi and GPS still work so I can check e.mail (with free WiFi) and use navigation while in Canada. This way I do not incurr and additional Verizon charges. Can someone comfirm this?
  7. smokiedabong
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    smokiedabong New Member

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    And what are you planing to use for navigation ? Google maps won't do it because you need a data connection to pull maps . There are programs like Motonav that have local stored maps so they don't need a data connection
  8. atthehop
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    atthehop New Member

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    I was planning to use navigation to get us to all the different places we were going to visit. All on a whim. Is Motonav in the Market?
  9. tracerprix
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    tracerprix New Member

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    This is interesting.

    I called VZW on this exact question. She stated the following:

    -No extra charge to use DATA in Canada while roaming.
    -69 cents a min phone call
    -No extra charge for texts
    -Picture messages send and receive are charged. I cannot remember the exact amount 20 cents received and 45 cents sent. Something like this.

    I was also told that i can use skype to make phone calls to no be charged the 69 cents charge. Obviously I would pay skype for the usage.



    It is interesting to hear other peoples thoughts.
  10. smokiedabong
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    smokiedabong New Member

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    Good luck on using Skype to make phone calls without using your voice minutes . The Skype application for android doesn't use your 3G or WiFi to make phone calls , it actually uses your call minutes so it's the same as placing a phone call .
  11. atthehop
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    atthehop New Member

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    Now that sounds great. I don't miln the 0.69 for a call since it would only be for emergencies.

    It's the data and texts I was concerned with. Now I can use the navigational feature without incurring a charge.
  12. markwebb
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    markwebb New Member

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    I currently subscribe to the Verizon Wireless Nationwide PLUS Canada plan and I live in VT. In fact, I lived in Toronto for 2 years while subscribing to this plan. I have NEVER received one roaming charge or add'l charge either calling FROM the US TO Canada or while in Canada calling FROM Canada TO the US.

    I have subscribed to this plan for 7 years now (the plan has been tweaked a bit over the years as it used to be called Nationwide North America Plan which also included Mexico but no longer does).

    I visit Canada regularly since I am so close to the border; I just don't use the data services (some don't connect anyways once you leave VZW network) and if I do, I make sure it is via WIFI hotspots only.
    Last edited: Jun 25, 2010
  13. smokiedabong
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    smokiedabong New Member

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  14. AzJazz
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    AzJazz New Member

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    Be aware: Call VZW a few times on this issue, and unfortunately, you'll get different answers. My nephew claims that his (not VZW) customer rep told him that he wouldn't be charged for text messages or email since he already was on an Unlimited plan. When I talked with their billing department, they said that all of their reps are trained extensively on this issue (probably because of all the complaints), and that my nephew just misunderstood what the customer rep told him (which I'll admit is a possibility).

    You can find Verizon's real information: HERE

    In a nutshell, if you are outside the US and using your phone in Canada, these are your rates:

    Phone calls: $0.69 / minute
    Email: $0.002 / KB, or $70/month for unlimited
    Data: $0.002 / KB, or something confusing on their website. It lists a $130/month "Unlimited" plan, and a $220 for 5GB/month plan. I'm guessing the "$220 for 5GB" is correct, and the "$130 for Unlimited" is an error.

    Cheers,

    AzJazz
  15. atthehop
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    atthehop New Member

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    I was looking throught their website and at this point I think I am going to put the phone into airplane mode and have the wife's standard phone on for calls. And bring my Magellan GPS for directions. But our trip is not until later August so time is still on my side to make a final decision.
  16. tracerprix
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    tracerprix New Member

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    I am considering switching my plan, but I have a question on the data part. I want to be able to use data on my Dinc while I am in canada for google maps and other things.

    Obviously I need to add a data plan, but will I be able to use data in canada?

    I thought the data plan for $130/$230 was for USB cards for laptops.
  17. tracerprix
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    tracerprix New Member

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    I checked again and she said that I will not incur any extra charges for data while in canada or extra charges for texts, but will for picture messaging and also for voice.
  18. tracerprix
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    tracerprix New Member

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    I also chatted with an online person

    Please wait for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience!
    A Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with ShaNeal
    ShaNeal: Hello. Thank you for visiting our chat service. May I help you with your order today?
    ShaNeal: In an effort to better assist you, are you an existing Verizon Wireless customer?
    You: I am interested in a Nationwide Plus Canada Family SharePlan® 700. If I add the $29.99 for my smartphone would I be able to use data in canada for no extra charge?
    ShaNeal: I will be more than happy to assist you with this inquiry today.
    ShaNeal: You would not be charged data usage while using this plan in Canada.
    ShaNeal: I have not heard from you for a few moments. Would you like me to keep this chat session open for further assistance?
    yes I am: I called and I was told on my current plan that if I travel to canada I would incur no data charges but I would incur roaming voice
    ShaNeal: You would not incur any extra data charges but you may be charged for roaming.
    yes I am: also I was told no text message charges either. but I would on pictures.
    yes I am: I keep hearing different things from different people
    yes I am: I don't know what to expect.
    ShaNeal: One moment while I check these charges.
    yes I am: thank you
    ShaNeal: No problem.
    ShaNeal: I am showing that you would not incur any extra charges for texting or data. You would only be charged extra for picture messages.
    yes I am: hmmm. That is good to hear. Thank you for you help.
    ShaNeal: Are you looking to purchase a new phone today.
    yes I am: No I already had service, but I was looking into changing my plan when your window popped up.
    ShaNeal: No problem. It was my pleasure to assist you with your inquiry on service in Canada.Is there anything else I can assist you with today?
  19. AzJazz
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    AzJazz New Member

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    tracerprix - That's good news! I looked for the Canada plan on the Verizon website, but couldn't find it.

    I'm curious, though: If you are "data roaming" within Canada (and, by "data roaming", I mean not on one of the companies that Verizon has a data agreement with), couldn't you still get hit with big charges? I'm not sure if there are carriers up there that don't have agreements with Verizon, but I don't know for sure.
  20. tracerprix
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    tracerprix New Member

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