wifi connection issue

Discussion in 'Droid RAZR Support' started by dano6565, Feb 1, 2013.

  1. dano6565

    dano6565 New Member

    Feb 1, 2013
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    Hello, I just got a moto razr and love the phone except one issue. I cannot connect to any secured wifi, even at home.

    *go to settings
    *open wifi and turn on
    *list of available networks opens
    *select my home network
    *Connect screen with keypad appears
    *type in password
    *cancel button highlighted but not the connect button
    *tried shutting down router and phone, no luck
    *tried "clearing cache ? " with moto tech chat, no luck
    *have two computers connected with no problems
    *previous phone, droid X2, connected no problem
    *tried neighbors secured network, no connect button available
    *tried other neighbors unsecured network, connect button available
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