I plug my incredible in and I get a prompt from the device to choose how to connect (Charge only, Disk drive, etc). I've read many times there is supposed to be a usb icon I can drag down but it's not there. Dragging anything down from the top results in seeing notifications. I never get a "mount" our "Do not mount" option. My PC goes a bit nuts; windows pop up, requests to install drivers, etc. I tried to install everything the phone asks for but it won't do it. It says it can't install drivers and gives up. Right now, I find the Droid hidden in two disk drives and can't figure out how to move files, etc. I tried loading a few itunes songs with a special program and the music file shows up in astro as MP4s that can't be played. Complete waste of time. I have a feeling this is all connected to my device not mounting the PC. Any advice?