Why does my Galaxy 6 ringtone only last for two (2) rings??

Discussion in 'Samsung Galaxy S6, S6 Edge and S6 Edge Plus' started by HarryJS, Mar 22, 2018.

  1. HarryJS

    HarryJS New Member

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    Current Phone Model:
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    i have the ringtone setting turned up to the highest setting. when i get a call the phone will let out a soft ring then a loud ring. it stops for about 5secs repeats as described then goes to voicemail. can any one help me figure this out. I have missed numerous calls because of this situation?
     
  2. me just sayin

    me just sayin Diamond Member

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    it is set by your service provider. there is a shortcode that you can use to change it but it may be different, again, depending on your service provider. You can do a search by using voicemail shortcode (service provider) and get it. It should be very easy to change. or you can post your service provider and maybe someone here can find it for you.
     
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  3. Sajo

    Sajo Diamond Member

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    Welcome to the Forum HarryJS! . Are you using a custom tone that you added to the phone and set as your call ringtone? Or a stock sound that came with the phone?

    Sent from my XT1650 using Tapatalk
     
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