I know it was a bonehead thing to do, but I tried to do the update without locking the bootloader. Everything seemed to be working things were counting down and up as it seemed to be downloading and installing. When it was time to reboot it stopped at the HTC screen and that was it. I figured it needed some time so I allowed it to just sit for almost two hours, but nothing. Then I started combing through threads only to see that I was supposed to go back to the HTCdev site to lock the BL. Of course I can't do any of that now since I can't turn on USB disc drive or see anything on the phone at all. I found a few threads that talked about installing an updated version of Amon Ra, and I tried, but I don't think it worked or did anything. I have also tried to flash the image I received when I unlocked, as well as an updated version of that image. I could be doing it wrong. This is my first time with all of this. I keep seeing s-off being thrown around, but nothing I've tired with that has seemed to make a difference. Just to clarify; Cannot boot past the HTC screen Can see the options if I power on with the vol rocker held down Do seem to be able to see some kind of recovery (red words/options, wipe, restore, nand etc etc etc. None of it seems to work or do anything.) If I'm boned, and it feels like I am, should I even give them back the phone or just buy a replacement? If it were broken, like physically broken would that make a difference? Just asking.