Well, I have been through 3 replacement thunderbolt phones because of the reboot issues as well as one of the phones failing to read the SD card. Verizon has offered to exchange for a different device but I have no idea what to get. I have been with a Droid since launch and upgraded over the months to different phones. Original, d2, x, and now the thunderbolt. But now I am so frustrated with Android. I am ready to move to Apple but VW says that " Apple won't allow it". This phone spends more time having problems than it does me using it and when you are paying $250 a month for service it gets a little irritating. Suggestions? Advice?