Hello!
I have a weird problem with my Note 4. So out of nowhere the sound on my phone stopped working. So I checked my headphones and they don't work either. Sound from phone calls doesn't work, and my mic doesn't work. I then checked if I connected to a bluetooth speaker, and that doesn't even work.. Weird.
I also can't play any videos from anywhere. I can't view youtube videos (get the error, "There was a problem while playing, Touch to retry") I can't even view snapchat videos, just shows a black screen.
I've already factory reset the phone, tried plugging in headphones and removing. I started phone in recovery mode and cleared cache. Cleared cache from various apps. So I don't know what else to do.
I also purchased my phone through eBay a little under a year ago, so I'm not sure if I would have any warranty if this was a hardware issue.
If anyone can help that would be great.
Thanks,
Jake
I have a weird problem with my Note 4. So out of nowhere the sound on my phone stopped working. So I checked my headphones and they don't work either. Sound from phone calls doesn't work, and my mic doesn't work. I then checked if I connected to a bluetooth speaker, and that doesn't even work.. Weird.
I also can't play any videos from anywhere. I can't view youtube videos (get the error, "There was a problem while playing, Touch to retry") I can't even view snapchat videos, just shows a black screen.
I've already factory reset the phone, tried plugging in headphones and removing. I started phone in recovery mode and cleared cache. Cleared cache from various apps. So I don't know what else to do.
I also purchased my phone through eBay a little under a year ago, so I'm not sure if I would have any warranty if this was a hardware issue.
If anyone can help that would be great.
Thanks,
Jake