Solved Weird email problem

Discussion in 'Android Tech Support' started by JWa, Sep 27, 2014.

  1. JWa

    JWa New Member

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    have an HTC Desire S on which I access five different e-mail accounts with different hosts, BT, GMail, and Hotmail. They are all exhibiting the same behaviour.

    When I send an e-mail, it gives me the message 'Unable to send email' and the mail stays in the Out Box. However, the mail has been sent and goes on being sent again every time that it tries to re-send, as it thinks it has failed. This has only started in the past few days.

    Any help much appreciated.
     
  2. leeshor

    leeshor Gold Member

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    Welcome to the forum

    Strange issue to be sure. You may want to find the mail app in settings - applications - all and clear the cache. An alternative would be to see if the same thing happens if you try removing one of the accounts and try setting it up with a different mail client like K-9 or MailDroid.

    The reason I suggest this is twofold. I have heard of some users having strange similar problems sending mail when they were using the same (stock) app with more than 2 or 3 accounts. There is also the possibility that only one of those accounts is causing the problem with the rest.
     
  3. JWa

    JWa New Member

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    Clearing the cache did nothing.

    Thanks for the suggestion. I tried K-9 but I can't get it to send mail and it doesn't support Hotmail, so a problem for me.

    I have been using the stock mail app for three years with all these accounts without any problem.

    Jonathan
     
    #3 JWa, Sep 27, 2014
    Last edited: Sep 27, 2014
  4. JWa

    JWa New Member

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    I have now installed solmail, which seems to work. Is there any way to stop the standard mail app loading?

    Thanks

    Jonathan
     
  5. leeshor

    leeshor Gold Member

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    Remove all the accounts from the stock mail app. Restart then go to settings - app manager - all and tap the mail app to stop it using the button top right..
     
    #5 leeshor, Sep 28, 2014
    Last edited: Sep 30, 2014
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  6. JWa

    JWa New Member

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    Thanks

    Jonathan
     
  7. JWa

    JWa New Member

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    I have gone back to the original mail because the downloaded ones were so irritating in comparison.

    I have also solved my problem by deleting all data for mail in the Settings. I then re set up my e-mail accounts and all is now working well.

    Thank you for your advice.

    Jonathan
     
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