Was this illegal of Motorola?

Discussion in 'Droid RAZR' started by djackson22, Oct 4, 2012.

  1. djackson22

    djackson22 New Member

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    Hey guys,

    I sent in my phone to Motorola because I broke the screen but everything else was fine on it.
    It took them a really long time to get back to me about it and i had to make several calls but I got the replacement phone this monday and there was a letter stating that they sent me a replacement device instead because it was taking too long to fix my phone?
    When I turned on the phone, it had a bunch of stuff already on it like apps, texts, phone numbers, pictures, etc.
    It was a bunch of personal stuff from the last person who had the phone! The phone itself resets every 3 minutes.
    Is the fact that Motorola sent me a defective phone with somebody's personal information in it illegal?
     
  2. ndtaylor77

    ndtaylor77 Member

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    I don't know if it is illegal, but it is definitely careless. It certainly doesn't surprise me since it is Motorola.
     
  3. 94lt1

    94lt1 DF Super Moderator Staff Member Premium Member

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    Welcome to the droid forums...
    Call moto and let them know the situation.. if you didn't factory reset your device before you sent it, then your info is at risk as well. .

    I'd be getting on the phone..
     
  4. tgyberg

    tgyberg Silver Member

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    Be sure to post any interesting pics before you send that phone back :p
     
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  5. djackson22

    djackson22 New Member

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    Uhhhh I don't want to post a picture of it but all of the links under the most visited section are porn. Pages and pages of porn.
     
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  6. tgyberg

    tgyberg Silver Member

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    Wow, hope you are wearing rubber gloves! :D
     
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  7. 94lt1

    94lt1 DF Super Moderator Staff Member Premium Member

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    Lol... smart phones... mobile porn access for most people. Lol. :rolleyes: do a factory data reset on the phone and it will be gone...it might also clear up the issue you're having.
     
  8. FoxKat

    FoxKat Resident Novelist...LOL! Staff Member Premium Member

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    Hey, that's my...um...nevermind. :icon_ devil:
     
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  9. tjk629

    tjk629 Silver Member

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    They should be factory restarting the phones before sending them out as replacements. Is it illegal? Probably not.
     
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  10. liftedplane

    liftedplane Senior Member

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    Any pictures of my gir.... Um... Do a factory reset. :p

    Sent from my frozenly delicious bionic.
     
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  11. 94lt1

    94lt1 DF Super Moderator Staff Member Premium Member

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    Wait. Does it have a scratch on the back.. right over the m??

    :D. Bahhahaahahaha lol. Jk
     
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  12. 94lt1

    94lt1 DF Super Moderator Staff Member Premium Member

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    They tell you to do a factory reset before sending in your device...

    Perhaps moto felt you were.... um... needing something to take your mind off the phone? Roflol
     
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  13. tgyberg

    tgyberg Silver Member

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    Yea and boiling them apparently!
     
  14. joshxdroid

    joshxdroid Senior Member

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    I bought a phone off Ebay with a cracked screen and the guy had left 3 videos of him and his wife......ya know, as well as nude pictures of the wife. I'm guessing she's be pretty p.o.'d if she knew she was floating around the phone repair circuit for all Android nerds to enjoy
     
  15. TisMyDroid

    TisMyDroid Silver Member

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    Chances are if they didn't do a fdr then they sent you a phone they never repaired... because that is one of the first things they would do to repair it. I would definitely call Motorola.