Warranty policy?

Discussion in 'Android General Discussions' started by RUSHgsxr, Dec 25, 2011.

  1. RUSHgsxr
    Offline

    RUSHgsxr New Member

    Joined:
    Jan 10, 2011
    Messages:
    124
    Likes Received:
    0
    Trophy Points:
    0
    Recently, my phones ear speaker blew so it sounds terrible. It's still covered under warranty for the next week or so. My question is, about a month after I got the phone, the outside speaker blew, Verizon would only give me a refurbished, that ticked me off, so I just replaced the speaker myself. I saved the void sticker on the screw, so that can be put back on, but should I our back in the old speaker?? How strict is their warranty policy now?

    Sent from my ADR6300 using DroidForums
  2. garrett
    Offline

    garrett New Member Theme Developer Developer

    Joined:
    Oct 31, 2009
    Messages:
    2,017
    Likes Received:
    4
    Trophy Points:
    0
    Location:
    In a van by the River......
    still the same you will get a refurb...
  3. RUSHgsxr
    Offline

    RUSHgsxr New Member

    Joined:
    Jan 10, 2011
    Messages:
    124
    Likes Received:
    0
    Trophy Points:
    0
    I understand that, the reason I didn't want a refurb then, was my phone was only a few weeks old, that's bull if you ask me, but I've had it for a year now, so i guess It's alright... I'm just asking if VZW is gonna charge me anything I've heard they changed their policy few months back


    Sent from my ADR6300 using DroidForum
  4. garrett
    Offline

    garrett New Member Theme Developer Developer

    Joined:
    Oct 31, 2009
    Messages:
    2,017
    Likes Received:
    4
    Trophy Points:
    0
    Location:
    In a van by the River......

    if the phone is less then 12 months old you shouldn't have to pay anything for a replacement. if its over that 12 month period and if you have insurance you just pay the deductible. Now if you don't have insurance your SOL.
  5. RUSHgsxr
    Offline

    RUSHgsxr New Member

    Joined:
    Jan 10, 2011
    Messages:
    124
    Likes Received:
    0
    Trophy Points:
    0
    But don't they check my phone over really well? I read something about policy changes on here a few months back

    Sent from my ADR6300 using DroidForums
  6. vatothe0
    Offline

    vatothe0 New Member

    Joined:
    Dec 9, 2009
    Messages:
    614
    Likes Received:
    6
    Trophy Points:
    0
    You voided your warranty do you might get charged. Nobody can tell you for sure.

    Sent from my DROIDX using Tapatalk
  7. Detonation
    Offline

    Detonation New Member

    Joined:
    Jan 20, 2010
    Messages:
    934
    Likes Received:
    6
    Trophy Points:
    0
    Location:
    Wisconsin
    I wonder how much they actually do check on returned phones, because I once was given a refurb replacement that still had the previous owner's screen protector on it.

    Did you replace the speaker with a stock one like you'd normally find? If so I'd think if the warranty sticker looked untampered it would be fine.

    Sent from my Galaxy Nexus using Tapatalk
  8. RUSHgsxr
    Offline

    RUSHgsxr New Member

    Joined:
    Jan 10, 2011
    Messages:
    124
    Likes Received:
    0
    Trophy Points:
    0
    It wasn't the exact stock speaker but it does look the same, I'd be surprised if they noticed.

    Sent from my ADR6300 using DroidForums
  9. garrett
    Offline

    garrett New Member Theme Developer Developer

    Joined:
    Oct 31, 2009
    Messages:
    2,017
    Likes Received:
    4
    Trophy Points:
    0
    Location:
    In a van by the River......

    honestly they wont check in that much detail They typically will check the water indicators and for signs of physical damage. As long as those check out okay youll get a replacement either on the spot or one will be sent to you depending if the store has any CPO devices in stock. Then your phone will be sent back to the manufacturer to be refurbished as verizon does not do the actual refurb process themselves.
Search tags for this page
check if htc phone under warranty
,
check to see if galaxy s3 is under warranty
,
how do i know if my galaxy s3 is still under warranty
,
how do you spot a refurb htc from verizon warranty?
,

how to check htc phone warranty

,
is a blown speaker on a razr m covered under warranty
,
is htc warranty really strict
,
is my htc droid incredible 2 still under warranty
,
is my htc phone still under warranty
,
is my htc phone under warranty
,
is my htc still under warranty
,
untamper htc one
,
untamper htc rezound