Well, after going thru several bad bionics and 2 razrs, I am finished with Motorola!! A very nice Verizon rep offered to let me choose a different phone and I chose the rezound. Several years ago when I was with AT&T I had an htc phone and loved it. I am hoping to feel the same about the rezound. I am hoping to not have constant data drops, phone freezes, phone not ringing, phone randomly changing ring tones, pop email server errors, and more. There is so much about the razr I really wanted to like and the display is beautiful. I am hopeful, however, the rezound will be more reliable. Any advice and/or tips would be much appreciated! I know no phone is perfect, but I look forward to receiving the rezound tomorrow.