Vzw advice

Discussion in 'Thunderbolt Tech Support' started by Palazuelosva, Jul 3, 2011.

  1. Palazuelosva

    Palazuelosva Member

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    I called to try and get an extended battery to help with the horrible battery life, she told me there was no need for that, just to download task killer from the market and that would fix battery issues, freezes and make the phone faster plus it would get rid of the stock apps (bloat ware) lmao I told her I already tried running my phone in safe mode to see if it had better battery life without my apps and it didn't, she said it was because of the bloat ware still running in the background lmfao
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  2. Mustang02

    Mustang02 Diamond Member

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  3. FernBch

    FernBch Member

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    Only the best @ customer service for us!!!!! roflmfao
     
  4. TreFiDDy

    TreFiDDy Member

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    I think they just read out of a verizon customer service booklet haha
    Maybe verizon just hands them
    A book that tells them what to say for every question haha
    Sent From A Modded X
     
  5. Palazuelosva

    Palazuelosva Member

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    I called back and spoke to a different person and as soon as I put tb and battery in the same sentence she told me she was sending me an extended battery, I guess some know their stuff and others don't

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  6. RGRgoddess

    RGRgoddess Member

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    So they are giving us extended batteries now? What do I do just complain about the battery?
    Thanks

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  7. Palazuelosva

    Palazuelosva Member

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    Yeah I just told her I tried everything which I did and I spoke to techs before about it and she said it was a common problem and a way to fix it was with an extended battery so I told her I needed them to provide me with one so my phone can function like its supposed to and thats it

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