VZAccess Manager Install issues

Discussion in 'Droid Incredible Tech Support' started by benner, Jun 10, 2010.

  1. benner

    benner Member

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    What's up all? New to the forum with a brand new Incredible. Had it for maybe 2 hours now and already have several apps downloaded.

    The phones great but the one problem I'm having is getting the CD to install. I get almost all the way through it and it says there's an error. Tried restarting the laptop as well and no use. Any suggestions?
     
  2. benner

    benner Member

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    Ran it again to see the error and it read exactly like this

    Error 2738.Could not access VBScript run time for custom action.
     
  3. xjman349

    xjman349 Member

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    Do you have Blackberry Desktop Manager installed?
     
  4. benner

    benner Member

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    Nope. Haven't had it on this computer at all. I looked it up and a few others have had the same problem. I followed all the deletion and registry steps and nothing. Thinking I'll just do a full reformat on my laptop. It'll annoy me that somethings not working if I don't
     
  5. xjman349

    xjman349 Member

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    Yeah Its a known error with Blackberry Desktop Manager to throw that error code. I am sorry that didn't help. :)
     
  6. benner

    benner Member

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    Fixed it. Got pissed off with the laptop last night so I just completely reformatted it with only the programs I wanted. Runs much faster and HTC sync and VZAccess both work now.
     
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