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Volume Through Jack: Fine with Spotify Inaudible with Phone and Podcast Ap

Discussion in 'Droid RAZR MAXX' started by NY_JIm, May 14, 2013.

  1. NY_JIm
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    NY_JIm New Member

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    On my third Razr Maxx. Overall pleased. Got a year out of first before speaker gave out. Second was my fault . . . broke the glass. This third phone has a problem that baffles me. My earphones work great with Spotify, but I can't get hardly any volume out of the earphones when using Phone or BeyonePod. So I suspect it's a software issue, rather than lint or an issue with the jack itself. Any thoughts?

    Thanks.
  2. NY_JIm
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    NY_JIm New Member

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    Follow up report

    Did chat with Motorola. First did a cache wipe, but that didn't fix the issue. Then did a factory reset, but that too didn't fix it. After that, Motorola said to return the phone so they could study the issue.
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headphones problem hardly any volume